Weblog post

Travel by car?

24th Jun 2005 @ 9.13am

Here’s a story. I was going to buy a train ticket from Oxford to Halifax, via Kings Cross, yesterday morning. The very nice man in the ticket office advised me that being peak travel time it would cost £185. He said he hoped that I wasn’t going to have to pay for it personally, and went on to advise me to drive. So I did. Thank you for the advice, First Great Western.

posted by Alison Esse
filed under Stories

Comments

  1. marcus Hayes (3 years ago)

    Its a great example of the service culture that still exists on the railways. I don’t mean being polite or answering the phone. Its a belief that they are there to serve not to sell.

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