What we think...
When Adam Crozier recently remarked that a good proportion of Royal Mail managers were sub-standard, I suspect a large number of CEO’s secretly empathised with him, in the knowledge that some of their own managers fall short of attaining the qualities needed to be good, inspiring leaders. David Bolchover, author of The Living Dead: The Shocking Truth About Office Life, points out that it is our managers, with whom we have to work on a daily basis, who are to blame for low morale, poor productivity and lack of commitment among the workforce. Interesting reading, this.