Storytelling = Success for Currys Supply Chain!

Congratulations to our client Currys Supply Chain which scooped an incredible three awards at Friday’s annual CiB (Communicators in Business) awards ceremony. These included awards in both the storytelling and change management categories as well as an overall Gold Award for their change management programme. Read item »

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Well done Currys Supply Chain!

A huge congratulations to Currys Supply Chain, a long standing client of ours, which has just landed an Award for Excellence at the CiB (Communicators in Business) Strategy Awards. Read item »

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Dubai’s Story

I’ve just come back from a fantastic holiday in Dubai. The weather was incredible - 45 degrees each day (too hot for some!) whilst the sea resembled a bath with temperatures holding a steady 35 degrees…Oh, and the skies (in complete contrast to the UK this Summer), remained cloudless for the entire 2 weeks.

Aside from the idyllic weather though, the thing that really strikes you about Dubai is the sheer ambition of the place.
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Common frustration? You can bank on it!

How many of you get frustrated at having to go through national (or international) call centres to get through to the local branch of your bank? That is, if they allow you to speak to the branch in the first place!

I read an amusing story the other day about an elderly lady trying to phone the local branch of her bank. She was put through to a call centre in Asia, where the salesman tried his very best to persuade her to buy one of a whole suite of products, which she politely declined. Eventually he gave up, and asked her how he could help. “I was just wondering,” she said, “if I’d left my gloves on your counter.”

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